 | How to build internal communications into the employee engagement program: What drives successful company communication? The impact that content and experiences have on employee behaviors. Achieving impact requires that we look beyond what Ethan McCarty calls ‘optimization’ metrics and focus more on ‘outcome’ metrics. |  | Use Operational Excellence in Telecoms to Drive Revenues - It\'s new to operators, stay ahead of your competitors by making positive process changes: Benchmark against leading speakers including: Sky, BT, Vodafone, Etisalat, Magyar Telekom, Deutsche Telekom, Virgin Media and walk away with complex practical insights into the issues involved |  | Vodafone Italy Case Study: How A Leading Technology Communications Company Transformed Campaign Data Reporting And Reduced Wasted Time By 75% |