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The Power of Mobile Apps

Wed, 19 Jun 2013 00:00:00 -0700

Get your best app ideas off the whiteboard and into customers' hands. With Mobile Services you can extend the power of the Salesforce Platform to any device. Developers and business analysts can quickly build engaging mobile apps so you can connect customers, employees, partners, and products in new ways.

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What to Look for in a CRM Application

Wed, 19 Jun 2013 00:00:00 -0700

You’ve outgrown Excel. Using your email system to track your customers has become overwhelming. What now? Here’s what to look for in a CRM app that will take your small business to the next level. A CRM application once required a massive software investment that only the largest organizations could afford, with complex custom integrations and user interfaces that required weeks of training and dedicated in-house IT staff. But today, the CRM world is alight with affordable, user-friendly apps that were made specifically with small businesses in mind—without sacrificing any of the power that these organizations need. This boom in CRM apps is good news for small businesses, but it creates a new challenge: How do you know which app is best for your organization?

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Multifunction Office Copiers: Which Functions Do You Really Need on Your Next Copier?

Wed, 19 Jun 2013 00:00:00 -0700

For the most part, however, there are four functions that are useful and popular enough that most offices can benefit from them. Office copy machines that sort/finish, function as printers, make two-sided copies, and that can send faxes prove themselves most useful in the majority of offices.

There is still more though for you to decide on. Download this white paper and learn about the benefits that the right Copier System can bring to your business and they'll also include a few no-obligation price quotes from leading Copier Systems companies.

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Financial Services: Drive Acquisition, Retention, and Innovation Using Customer Feedback

Wed, 19 Jun 2013 00:00:00 -0700

The financial services industry is facing a crisis of consumer confidence. Only half of consumers trust financial service firms, and half of consumers say their confidence in the banking industry decreased last year. This trust gap, coupled with the commoditization of financial products at razor thin rates, has client acquisition costs at an all-time high.

How can financial service providers win back consumer confidence? By facilitating authentic, transparent customer conversations, and acting on the insights uncovered. Consumers rate “listens to customer needs and feedback” as the most important attribute for financial service providers in building trust. And 38% read reviews online while making financial service purchase decisions.

Download this free report for real-world examples from some of the world's largest financial institutions - American Express, Charles Schwab, Discover, Fidelity Investments, and more. Nationwide finds review readers are 40% more likely to start the quote application. LendingTree finds site visitors who view reviews start the loan process 83% more often. And USAA drove a 32-fold banner ad acquisition rate by including review content in ads.

Learn how customer feedback helps card issuers, online and retail banks, insurance companies, and credit unions acquire new customers more efficiently, increase customer retention and lifetime value, drive innovation by uncovering exactly what customers/members want in a provider - while remaining compliant with industry regulations.

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Thriving in the Connected Economy

Wed, 19 Jun 2013 00:00:00 -0700

Consumers' demands are getting louder, bolder, and more specific. Digitally, they share knowledge and self-organize, seizing more collective power than ever. They have become the innovators, trendsetters, and advocates that companies cannot succeed without. Says Don Tapscott, author and consultant, “This is not an information economy - it's a connected economy. This is a time of collaboration where people can now participate like never before.”

This is the connected economy, where consumers rule. Download Thriving in the Connected Economy: 2013 trends report to get predictions and advice from forward-thinkers like Don Tapscott and John Battelle, and leaders from Walmart, Samsung, Johnson & Johnson, Nationwide, and more around these four market-defining trends.

The four P's of marketing are rewritten. The connected economy is boundless, transparent, and democratic. The classic pillars of marketing - price, place, promotion, and product - take on new meanings, and with them come new strategies.
Data-literate companies thrive in the face of consumer change. Every consumer action is becoming quantifiable, leaving a massive trail of data containing everything needed to deliver exactly what consumers want. Brands that boil data into these insights the quickest will win.
Paid, owned, and earned media drive each other's success. Social lets consumers discuss and share all brand-created content. Smart brands encourage this conversation, and work it back into paid and owned content - a combination of media more powerful than any single medium.
Consumers require relationships, not transactions. Brands' dealings with consumers' can't begin and end with purchase. Consumers look for brands that share their passions, create conversations, and - most importantly - prove their feedback is valued.

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8 Steps to Building Mobile Apps Fast in the Cloud

Wed, 19 Jun 2013 00:00:00 -0700

Learn how to:

Embrace mobile design principles
Create engaging apps that put customers first
Make every developer a mobile one
Get on the fastest path to mobile freedom

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The Cloud - Inevitable, But Not Ubiquitous

Tue, 18 Jun 2013 16:20:01 -0700

Read this white paper to separate the technology and business potential from the marketing fluff. Get answers to your most pressing cloud questions and better understand when and where the cloud makes the most sense for your organization.

Sponsored by HP and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

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IT Operations Managers Must Rethink Their Approach to Private Cloud

Tue, 18 Jun 2013 16:20:01 -0700

This Forrester report reveals the latest virtualization trends so you can see how far your peers are in their journey to the private cloud. Read on and discover best practices for improving virtualization in order to prepare for the cloud.

Sponsored by HP and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

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Five Steps to a Private Cloud

Tue, 18 Jun 2013 16:20:01 -0700

Before setting a course for cloud computing, preparation can ease navigation. This paper sets out five fundamental steps, ranging from standardization to virtualization to automation, that can help you establish the under pinnings of a successful cloud environment and arrive at the place where the benefits of cloud computing are possible.

Sponsored by HP and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

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Cloud: It's all about the Service

Tue, 18 Jun 2013 16:20:01 -0700

This is a task that's best achieved by striking a balance among IT domains, spanning traditional internal IT, private, and public cloud environments. But how do you achieve the right IT balance for delivering cloud services? Read this white paper to find out.

Sponsored by HP and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

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Build a Cloud within a Day

Tue, 18 Jun 2013 16:20:01 -0700

Today, many IT organizations have reached a high level of maturity with regard to virtualization and are starting to look into the automation, flexibility, and self-service capabilities that a cloud solution can provide. They see that this strategy provides them opportunities to develop and deploy new business strategies and delivery models that can enhance their ability to survive and thrive in a demanding and unpredictable world--a world where the cloud is a key component of their ability to accelerate innovation, to become significantly more agile and efficient, and to optimize costs across the enterprise.

Sponsored by HP and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

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Five Myths of Cloud Computing

Tue, 18 Jun 2013 16:20:01 -0700

This white paper separates fact from fiction, reality from myth, and, in doing so, will aide senior IT executives as they make decisions around cloud computing. While dispelling cloud computing myths, they will answer tough questions: How hard is it to adopt a private or hybrid cloud? How difficult is it to maintain and secure a cloud? How will the cloud transform my business? Do I have the right skill sets in place? What are some of my cost considerations? HP and Intel are committing extensive resources to helping customers with all of their questions and concerns around cloud computing.

Sponsored by HP and Intel®

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.

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16 Ways GPS Tracking Software Can Slash Costs, Boost Productivity For Businesses With Multiple Vehicles

Tue, 18 Jun 2013 14:50:01 -0700

Why is this important? How about:

Enhancing the customer experience through improved response times
Reducing service response times
Reducing fleet related operating costs
Increasing service related productivity
Extending life of service vehicles

In this informative guide from InsideUp, the GPS Fleet Tracking Software information experts, you will read the key benefits, drawbacks and questions to ask of GPS Software providers. And to provide you with everything you would need before making a decision, they'll also include several free, no obligation price quotes by e-mail/phone.

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Money-Saving Payroll Functions You May Not Be Using