Free Network / Communications Magazines and Downloads from michiganbusiness-us.tradepub.com

Comparison of Cisco and ShoreTel Unified Communication Solutions

Fri, 07 Jun 2013 12:50:01 -0700

In a side-by-side comparison of these two solutions, this white paper demonstrates that organizations in need of comprehensive UC solutions can avoid Cisco product shortfalls.

The flagship Cisco Unified Communications Manager (UCM) solution was assembled with technologies accumulated from several corporate acquisitions. The result is a complex solution that provides multiple user interfaces and requires extensive resources to manage. The ShoreTel UC system, by contrast, was designed to provide a single, all-in-one solution.

Offering a seamless, integrated environment for users, and a unified, easily managed solution for IT administrators, the ShoreTel UC system integrates a full range of communications capabilities, including voice, video, instant messaging, and conferencing, plus advanced tools for mobility, presence detection, and collaboration.

These factors enable businesses to capitalize on the benefits of unified communications without adding costs or complexity.

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Comparison of Avaya and ShoreTel Unified Communication Solutions

Fri, 07 Jun 2013 12:50:01 -0700

Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive time and resources to manage.

By contrast, the ShoreTel Unified Communications system was designed from the ground up expressly for IP to provide a single, all-in-one solution that integrates a full range of communications capabilities.

The white paper walks you through direct apples-to-apples comparisons of different aspects of each solution, including:

Deployment and management
Redundancy and availability
Scalability and upgrades
Overall Total Cost of Ownership (TCO)
Customer satisfaction ratings

The paper also demonstrates that ShoreTel UC offers numerous advantages that enable businesses to capitalize on the benefits of unified communications without adding costs or complexity.

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Demystifying Unified Communications

Fri, 07 Jun 2013 12:50:01 -0700

Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89% of worldwide enterprise voice lines will be IP-PBX based for calendar year 2008. However, while IP telephony is moving into its second decade with enormous momentum, most users are still waiting for full convergence and voice-enabled applications. Increased network efficiencies have been the primary benefit of IP telephony to date as enterprises struggle with infrastructure and organizational issues. These first-generation benefits have been considerable, but the focus is now shifting to converged applications, with the initial spotlight on Unified Communications (UC).

Learn more about Unified Communications and how users and businesses can achieve next-generation benefits.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

Tue, 04 Jun 2013 16:50:01 -0700

Sometimes the hard part is distilling all of the benefits into a strong business case for management.

Download the free Unified Communications Guide, The Business Case for Unified Communications in the Contact Center, to:

Discover the benefits of implementing UC in a contact center
Find out the different business cases that are a great fit for UC and why
Learn about the different considerations you should make before you propose a new project

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4 Simple Steps to VoIP Vendor Selection

Tue, 04 Jun 2013 16:50:01 -0700

Download this free white paper, 4 Simple Steps to VoIP Vendor Selection, to completely educate yourself about VoIP trends so that you can determine the perfect solution for your company.

Discover the top 2 choices for exactly how to best move voice and video over an IP network.
Learn the basic features to expect when shopping for a VoIP package. Understand what to anticipate at a minimum and what other helpful additions you could choose to add on.
Uncover the critical questions you must ask yourself, the vendors, and vendor references to fully understand VoIP products, services, and support options.

Moving your voice and video communications system to VoIP can save you money, improve communication, and offer your employees new, time-saving tools. This white paper, 4 Simple Steps to VoIP Vendor Selection, will help you make the right decision for your company as you migrate to an enterprise VoIP solution.

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Unified Communications Guide: Staying On-Premise or Going to the Cloud

Tue, 04 Jun 2013 16:50:01 -0700

The right solution will need to be flexible-able to support both the applications you need today plus the ones you may require tomorrow. By understanding the pros and cons of each deployment path, you can determine what's right for your business and in turn be better prepared to evaluate the offerings from today's leading UC vendors.

In this free white paper, Unified Communications Guide: Staying On-Premise or Going to the Cloud, you'll find out whether a cloud-based, on-premise, or hybrid UC deployment method is best for your business.

Gain an understanding of the defining characteristics of cloud-based and premise-based UC deployments.
Compare several business scenarios and see how the pros and cons of each deployment path might add up for your business.
Learn the general types of offerings that make up the current market landscape for UC, and which vendor solutions are leading the pack.

Your choice of UC solution will depend greatly on which deployment method is best for your business. This white paper, Unified Communications Guide: Staying On-Premise or Going to the Cloud, will give you the information you need to move your UC initiative forward.

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Video Collaboration in Education: Building a Foundation for the Digital Age

Mon, 03 Jun 2013 00:00:00 -0700

Video collaboration prepares students with the skills to thrive in a future workforce that will depend on video collaboration technologies. Indeed, today's video collaboration is rapidly moving from a “nice to have” classroom enhancement to a “must have” necessity. It is essential to improving student achievement and preparing them as professionals in the global economy.

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Top 3 Network Security Threats That You Don't Know About

Mon, 03 Jun 2013 00:00:00 -0700

Join James Lyne, Director of Technology Strategy at Sophos on June 20, 2013 at 11:00 AM PT / 2:00 PM ET to understand what can be done to address these network security threats in real time. James will demonstrate and discuss:

The evolving threat landscape including the top 3 network security threats you don't know about
Practical advice on how to make sure you're protected against network security threats
What to consider when choosing a unified threat management solution for your business

Register today and be prepared for tomorrow.

Speaker Information:

James Lyne
Director of Technology Strategy, Sophos

James Lyne is focused on the 5-year technology strategy at Sophos in the Office of the CTO. Working with key business and technology trends and combining a detailed knowledge of threats, James extrapolates from the modern world of threat protection to explore the future security and technology requirements. Aside from technology strategy, James frequently engages with customers and industry forums to evangelize the security problem domains.

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Top Five Ways to Prevent Unnecessary Re-Hospitalizations

Mon, 03 Jun 2013 00:00:00 -0700

For those suffering from chronic or long-term health problems, there is often nothing quite as relieving as being sent home from the hospital – but also nothing quite as heartbreaking as re-hospitalization. Chronic conditions by their very nature need to be managed over time. Download this white paper and discover five ways video collaboration actually saves lives.

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Video Beyond the Conference Room

Mon, 03 Jun 2013 00:00:00 -0700

Video plays a huge part in every stage of disaster management:

Readiness Stage
Detection and Early Warning Stage
Analysis and Incident Response Stage
Recovery and Reconstruction Stage

Read this issue brief to find out how and view some real-world examples of video becoming an integral part of crisis management at every scale.

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