Free Trade Magazines and Downloads from techxtra.tradepub.com

IT Monitoring for the Mid-Market Business

Thu, 23 May 2013 00:00:00 -0700

For a small and medium size organization, the service levels the IT infrastructure delivers can have a huge impact on the business. However, for many IT teams in these organizations, tracking and managing service levels is a persistent challenge. Too often, administrators only find out about issues after the fact, so the business experiences poor service levels and costly downtime. This eBook offers an in-depth look at why these challenges persist—and it outlines the key requirements IT teams need to address these challenges.

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The Complete Guide to Monitoring Virtualized Environments

Thu, 23 May 2013 00:00:00 -0700

Driven by such compelling advantages as increased agility, scale and cost savings, today's organizations are growing ever more reliant on virtualization, whether for servers, desktops or cloud platforms. However, for many organizations simply understanding, let alone optimizing, service levels in complex, highly dynamic virtual environments continues to be a challenge. This eBook looks at the obstacles that confront those monitoring virtualized environments, and it reveals the best practices that can help organizations overcome their monitoring challenges.

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Creating a Clean and Healthy Environment

Thu, 23 May 2013 00:00:00 -0700

The YMCA is committed to providing a welcome, safe, and enjoyable environment for its members. Doing so requires maintaining thousands of pieces of fitness equipment and ensuring facilities meet the highest standards of cleanliness. YMCA and Staples entered into a partnership together, as Staples Sustainable Earth line of cleaning solutions met the Y's key purchasing requirements – and more.

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An Alliance for Purchasing Power

Thu, 23 May 2013 00:00:00 -0700

Northumberland County was ordering office supplies from a variety of vendors and was consuming valuable resources on managing various ordering, warehousing, and delivery processes. The organization maintained a central purchasing department to spearhead procurement and wanted to consolidate to a single vendor in an effort to improve efficiencies and reduce overhead costs.

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The Essentials of the Cloud - Free Kit

Wed, 22 May 2013 15:50:00 -0700

The Essentials of the Cloud, brings together the latest in information, coverage of important developments, and expert commentary to help with your Cloud related decisions.

The following kit contents will help you get the most out of your Cloud research:The Case for Cloud ERP in Manufacturing
Monitoring IT Environments for a Dynamic Cloud Infrastructure
Five Myths of Cloud Computing
Cloud Readiness Flight-Check

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iPad CTO Kit - including the iPad Tips and Tricks Guide for IT Executives and Managers

Wed, 22 May 2013 15:50:00 -0700

The iPad CTO Kit brings together the latest in information, coverage of important developments, and expert commentary to help with your IT Management related decisions.

The following kit contents will help you get the most out of your IT Management research:iPad Tips and Tricks - A Guide for Executives and Managers
Monitoring IT Environments for a Dynamic Cloud Infrastructure
HP StoreOnce is 'Better Together' with HP Data Protector 7
Mobile Is The New Face Of Engagement

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The Essentials of the Cloud - Includes the Free Demystifying The Cloud eBook

Wed, 22 May 2013 15:50:00 -0700

The Essentials of Cloud, brings together the latest in information, coverage of important developments, and expert commentary to help with your Cloud related decisions.

The following kit contents will help you get the most out of your Cloud research:Demystifying The Cloud
Monitoring IT Environments for a Dynamic Cloud Infrastructure
Five Myths of Cloud Computing
Cloud Readiness Flight-Check

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The Essentials of IT Management Kit

Wed, 22 May 2013 15:50:00 -0700

The Essentials of IT Management Kit Edition, brings together the latest in information, coverage of important developments, and expert commentary to help with your IT Management related decisions.

The following kit contents will help you get the most out of your IT Management research:HP StoreOnce is 'Better Together' with HP Data Protector 7
The Forrester Wave: Endpoint Security, Q1 2013
Monitoring IT Environments for a Dynamic Cloud Infrastructure
Mobile Is The New Face Of Engagement

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1-to-1 Customer Service Best Practice #3: Take Your Contact Center Routing Out of the Queue

Wed, 22 May 2013 00:00:00 -0700

With a true skills-based routing approach, combinations of skills and skill levels defined in agent profiles can be leveraged to match a customer request with the best resource. Register now for this webinar on Wednesday June 5, 2013 2 PM Eastern / 11 AM Pacific. Free yourself from the limitations of legacy/ACD queue based routing. Learn the skills-based routing approach for:

Finding the BEST available agent / associate with the right skill profile and not the longest available agent
Improving operational efficiency
Delivering exceptional customer service and boosting agent satisfaction

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A Case for EHR: 5 Status Quo Myths that Hold You Back and Reduce Your Bottom Line

Wed, 22 May 2013 00:00:00 -0700

The implementation of Electronic Health Records (EHR) has been a hot topic in the medical community for some time. However, many physicians continue to subscribe to myths regarding EHR implementation. Often, private practices maintain the status quo because it seems easier and less expensive than adopting change—but this way of thinking is shortsighted and could drain thousands in profits. Paper charts are cumbersome and an outdated method to manage patient information. Each day hours of staff time is wasted pulling and filing patient charts. It is estimated that 30% of the time medical records are “not found” creating a concern for quality of care as well as hours of lost staff time. Additionally, lost and incomplete paper charge slips cut revenue. Elite practices have discovered the link between new technologies and financial performance.

Early adopters of EHR technology have already been experiencing how paperless workflow and information management has streamlined processes and increased their bottom line.

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Choosing an Integrated EHR & Practice Management Solution

Wed, 22 May 2013 00:00:00 -0700

Before purchasing a practice management system for your practice, you should read this Buyer's Guide to help identify important criteria you should consider, including:

Implementation
Interoperability
Contract Negotiations
Mobile Use
Meaningful Use

and more!

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Choosing a Medical Billing Partner for Your Practice

Wed, 22 May 2013 00:00:00 -0700

The decision to outsource your financial livelihood is significant. There are many considerations when selecting a medical billing service partner. Reputation, historic performance, customer satisfaction, personality and fit with your specialty, and a myriad of others are just a start. You must also consider management perspectives, operational procedures, customer support, software offerings, and the impact on your workflow and time.

The process should be strategic and your decision should be based on more than just revenue. Use this guide as you compare your options.

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A Thoughtful Approach to EHR Implementation

Wed, 22 May 2013 00:00:00 -0700

Implementing an EHR solution can be a formidable challenge as many private practices are learning. Without buy-in or proper planning, the process could result in massive productivity losses for physicians and staff, not to mention a reduction of patients seen. In most cases, EHR failure is evidenced by an increase in costs that can far exceed any monetary benefit that could have otherwise been obtained through federal stimulus incentive programs. BJ Vander Linden, director of implementation services at ADP AdvancedMD, describes some of the pitfalls of EHR implementation and suggests how to create an implementation plan to achieve successful outcomes across all areas of the practice.

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Top Ten Issues Facing the North American Transportation Market

Wed, 22 May 2013 00:00:00 -0700

Discover the top 10 issues facing the North American transportation market today and how you can help address challenges such as slow economic growth, demanding regulatory changes, tight margins and tough competition.

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The Essentials of Finance - Free Kit

Tue, 21 May 2013 14:20:01 -0700

The Essentials of Finance, brings together the latest in information, coverage of important developments, and expert commentary to help with your Finance related decisions.

The following kit contents will help you get the most out of your Finance research:8 Rules for Investing in a New Accounting System
A New Approach to Fighting Insurance Fraud
T&E Expense Management and the Social Media Enterprise
Managing Financial Performance

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Desktop Authority Management Suite Trial

Tue, 21 May 2013 11:20:01 -0700

Empower IT to proactively manage and provision a secure and flexible Windows user environment! Desktop Authority Management Suite automates user access to resources and applications, so your infrastructure is safe, and consistent, for each user. Also, you can automatically, package and test applications consistently and ensure that applications run only with the privileges and access needed. Try it today – for free.

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An Action Plan for Making Good Customer Service a Reality

Tue, 21 May 2013 09:50:01 -0700

They also forget that before your employees will ever take good care of your customers, you have to first take great care of them. What’s more, you must set up the right kind of incentives and bonus program that tie compensation to their ability to delight every person who walks in the door.

What are some of the key strategies used by companies like Enterprise Rent-A-Car, Southwest Airlines, Costco, and even Chobani Yogurt to create raving fans that you can apply in your own business?

This download offers a good starting point.

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The Importance of DMARC

Tue, 21 May 2013 09:20:01 -0700

Keeping your customers safe goes hand in hand with keeping them happy. For instance, customers are 42% less likely to do business with a company that has undergone a phishing attack.

Domain-based Message Authentication, Reporting & Conformance (DMARC) has been created as a standard to help properly authenticate your sends and monitor and report phishers that are trying to send from your name. Download this white paper and learn why to keep your brand and customers safe from virtual attackers, implementing DMARC is critical for your email sends.

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Why IT Struggles to Innovate, and How IT Management Can Fix It

Tue, 21 May 2013 00:00:00 -0700

It seems that it's virtually impossible for IT management to meet all business demands with current budgets, resources, and approaches. But the business keeps changing and IT needs to respond rapidly and innovate in order to stay relevant to the organization.

Why does IT struggle to innovate?

According to Gartner and other analyst reports:

80%-85% of IT budgets are spent just “Keeping the Lights On” (KTLO)
Backlogs are compounding annually at a rate of 10%-20%
42% of the initial cost of an application is spent year after year to maintain it

Download this eBook to learn how IT management in enterprise companies is dealing with the issues and costs of application maintenance.

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Symantec 2013 Internet Security Threat Report

Tue, 21 May 2013 00:00:00 -0700

This report provides commentary on emerging trends in the dynamic threat landscape, covers the key findings and provides best practice guidelines. Learn about strategies to combat security risks that threaten your organization. Read the report now.

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Gartner 2013 Magic Quadrant for Endpoint Protection Platforms

Tue, 21 May 2013 00:00:00 -0700

Symantec Endpoint Protection12 and Critical System Protection are positioned highest in Gartner's Magic Quadrant for completeness of vision and the ability to execute. Read the report to learn about the Endpoint Protection landscape, growth drivers and challenges, and where vendors are positioned.

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Fostering Employee Engagement in Your Organization

Tue, 21 May 2013 00:00:00 -0700

Without engagement, a majority of employees, even ones with exceptional competence, talent, and training, may never perform above and beyond the mere obligations of their job descriptions. Taking steps to combat this lack of engagement will lead to real, tangible improvements in every facet of your organization.

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10 Questions HR & Payroll Vendors May NOT Want You to Ask

Tue, 21 May 2013 00:00:00 -0700

Whether you're looking for a new HR/payroll vendor now or in the future—or if you just want to evaluate your current vendor—you'll want this paper.

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10 Ways to Wow Your New Hire

Tue, 21 May 2013 00:00:00 -0700

Discover how the following 10 new hire best practices can ease new employees' entry into your organization and help turn new hires into passionate, productive team players in this HR Management white paper.

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Switched. The Convert's Guide to The Mac and OS X

Mon, 20 May 2013 15:20:01 -0700

There are a few things that Mac users generally enjoy that users of other operating systems might not, including unique features and a perceived superior user experience. Over the past few years the gap between the PC world and Mac world has narrowed, as Apple's steady growth in the home computer market is bolstered by their success with devices such as the iPhone, iPad and iPod.

With this free guide you will also receive daily updates on new cool websites and programs in your email for free courtesy of MakeUseOf.

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HDRI Photography: An Essential Skills and Workflow Primer

Mon, 20 May 2013 15:20:01 -0700

It is directed toward anyone that has any interest in creative photography from beginner to professional. While some concepts will be more familiar to more experienced photographers, this guide presumes that you have a pre-existing understanding of mere fundamental photographic concepts. Some of the more advanced concepts will be explained in context as they are met. For some of the more advanced topics that reside outside the scope of this guide and warrant a more in-depth discussion, readers will be directed to some helpful documentation for additional information.

With this free guide you will also receive daily updates on new cool websites and programs in your email for free courtesy of MakeUseOf.

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Your Guide to Scrivener: The Ultimate Tool for Writers

Mon, 20 May 2013 15:20:01 -0700

Microsoft Word, TextEdit, and Pages are some examples of word processors. Though these applications have a long array of features, which allow a writer to customize a document to their heart's content, they lack features that help the writer who is working on a project that involves multiple documents. Scrivener fills this hole; it is what the typewriter was to the 19th century: revolutionary.

Scrivener has two key features: it loads all documents at once and it has many visual organizational tools. Scrivener has optimum productivity, thus it gives writers more time to actually write and accomplish their goals.

With this free guide you will also receive daily updates on new cool websites and programs in your email for free courtesy of MakeUseOf.

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WordPress Security Checklist

Mon, 20 May 2013 13:50:01 -0700

Not only is it easy to use, it also comes with many plugins and themes for you to choose from, making it extremely customizable. However, like all other popular platforms, it is also more prone to hacking. For those who are not sure how to beef up your WordPress security, download the checklist to follow how to keep your site safe.

With this cheatsheet you will receive daily updates in your email for free, courtesy of Make Tech Easier.

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Regular Expression Cheatsheet

Mon, 20 May 2013 13:50:01 -0700

Regular expressions are everywhere in Linux for searching through text right down to the character. This article aims to provide a small “cheat sheet” for people who simply need a little refresher from time to time.

With this cheatsheet you will receive daily updates in your email for free, courtesy of Make Tech Easier.

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Mac OS X Keyboard Shortcuts Cheatsheet

Mon, 20 May 2013 13:50:01 -0700

Keyboard shortcuts are great because you can perform a function right from the keyboard, which will save you a lot of mouse clicks. For example, why should you have to go to the File menu and then search for the option you’re looking for, when you can just use a quick keyboard shortcut that will do the same thing? Even though there are times when you can simply use your mouse, because the option is right there, in most cases a keyboard shortcut will save you time and is more convenient.

To help you boost your productivity when using your Mac, Make Tech Easier is providing you with a cheat sheet featuring all of the top and most important keyboard shortcuts for Mac OS.

With this cheatsheet you will receive daily updates in your email for free, courtesy of Make Tech Easier.

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Windows 8 Keyboard Shortcuts Cheatsheet

Mon, 20 May 2013 13:50:01 -0700

Some of them you’ll recognize from Windows 7, but many of them are fresh and new. Perhaps these keyboard shortcuts will help mitigate the shortcomings of working with a system that is more designed for touchscreen environments.

With this cheatsheet you will receive daily updates in your email for free, courtesy of Make Tech Easier.

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Q1 2013 B2B Social Insights Report: Marketing Executives on Twitter

Mon, 20 May 2013 13:50:01 -0700

Despite all the technology available, your ability to reach, engage, and influence marketing executives at leading brands and agencies is still limited. While buyer personas, surveys, and search marketing data can get you in the ballpark, we believe social media insights are now a “must-have” for understanding senior marketers in a way that becomes truly actionable.

With this in mind, Leadtail developed the B2B Social Insights Report: Marketing Executives on Twitter to provide social media insights into the patterns and behaviors of marketing decision makers. Using Leadtail’s B2B Social Marketing technology to analyze data from Twitter, this report reveals insights about marketing executives to help you answer questions such as:

Which social networks should you invest your time and effort in?
Is mobile something that you should prioritize?
Which media publications should you advertise with?
What topics should you create content around?
Who should you get to speak at your events?

Armed with these social media insights, you can now take a more informed look at your strategy for reaching, engaging, and influencing marketing decision makers to take the actions you care most about.

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Less Burn. More Return - How Core Vendor Contracts Impact Community Bank and Credit Union Value

Mon, 20 May 2013 09:50:00 -0700

After the deepest economic and industry downturn since the Great Depression, banks are now dealing with a “new normal” characterized by increasingly tight interest margins, sluggish economic growth, intensified competition, and increased regulatory pressures and compliance costs. To survive and make money, community financial institutions must become more efficient. There’s a critical need to increase bank efficiency ratios by finding new sources of non-interest income and reducing non-interests expense. Unbeknownst to most community bankers, core banking and ancillary IT services represent one of the more promising and risk-free sources of improved cost efficiency. The Business Performance Innovation Network is working with leading analyst and consulting firms serving the community financial sector to demonstrate how much these institutions can save when they restructure current contracts with their core service and IT vendors based on a national market values for these services. The level of savings and their impact on bank efficiency will surprise many bankers.

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Valero: Reducing Energy Usage and Costs